Privacy protection

Privacy protection

Privacy protection in our hotels

Restel collects customer information in accordance with the Finnish Personal Data Act. Find the privacy policy of the Restel Oy hotels' person registers below.

Review and correction

You may review your information by sending a signed request for revision to Restel Oy, Hotellien tuotehallinta, P.O. Box 72, FI-00501 Helsinki, Finland. You can also send any corrections, supplements or removals related to your information to the aforementioned address.

Right to prohibit

You have the right to prohibit the use of your information for direct marketing, distance selling and other direct advertising. Send your prohibition to Restel Oy, Hotellien tuotehallinta, P.O. Box 72, FI-00501 Helsinki, Finland or call +358 (0)9 733 5421 or fax +358 (0)9 733 5399.

Privacy policy

Data controller

Restel Oy

Contact information

Hämeentie 19, FI-00500 Helsinki, Finland
Tel. +358 (0)9 733 52
Fax +358 (0)9 733 5399
E-mail south.sales@restel.fi

Contact person

Aki Ylinen
Hämeentie 19, FI-00500 Helsinki, Finland
Tel. +358 (0)9 733 5421
Fax +358 (0)9 733 5399
E-mail firstname.lastname@restel.fi

Name of register

Reservation information register of Restel.fi booking system

Purpose of register

The register is used for the management of reservations made through the Restel.fi booking system, such as sending reservation confirmations. Electronic newsletters related to the reservation can be sent to customers before or after their stay in the hotel.

Data content of register

The customer information required to make a reservation.

Sources of information

The information related to the customers is received from the customers with the customers' consent during the making of the reservation. 

Disclosure and transfer of data

The information will not be disclosed for marketing purposes outside Restel Oy. The information will not be disclosed or transferred outside the EU or the European Economic Area.

Protection of register

The facilities hosting the customer database have limited access rights. The access to the database via the public information network is secure.

Cookies

This site uses cookies. The site sends a cookie, i.e. a small file to be saved on the computer's hard drive, to the browser. There are two types of cookies: Temporary session ID cookies that are closed when you close your browser and permanent cookies that are saved on the computer's hard drive. The purpose of cookies is to improve the user experience on the site.

If you are a registered user, the cookie will also control login events and access to sites only intended for registered users. Cookies also enable Restel to monitor and inspect what users are interested in and, thus, enhance the website. Most browsers automatically accept cookies. If you wish, you can change your browser settings and not accept the use of cookies. You can continue using Restel websites even if you prohibit the use of cookies. However, the prohibition may limit access to some sections of the site.

Advertising cookies help Restel select the adverts that are the most suitable and interesting to the users. They also prevent showing the same adverts. Some third-party operators, such as Google, may also use cookies or web bugs (1-pixel image files) so that you can see customised ad content when visiting different sites. The information gathered by the use of cookies and web bugs does not reveal your name, contact details or other personal information to us or our partners. Third-party advertisers may also use technology measuring the effect of adverts. For this, they may use a web bug (1-pixel GIF file) situated on our website to collect anonymous information. By receiving anonymous information on the user's visits to this and other websites, advertisers can design adverts for products and services that may interest the user. The collected data is anonymous and it cannot be used to connect functions performed online to a specific individual.